MBC PRO Privacy Policy

Effective Date: January 1, 2026

Last Updated: April 13, 2026

1. Introduction

Welcome to MBC PRO ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform and services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

2. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you register for an account, book a demo, subscribe to a plan, or contact us. This may include:

Full name and business name
Email address and phone number
Billing and payment information
Business type and industry
Communications you send us

Information Collected Automatically

When you access our platform, we automatically collect certain technical information, including:

IP address and browser type
Pages visited and time spent on pages
Referring URLs and clickstream data
Device identifiers and operating system
Cookies and similar tracking technologies

Information From Third Parties

We may receive information about you from integrated third-party tools such as CRMs, calendars, scheduling apps, Zapier, or other connected services you authorize.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the MBC PRO platform
Set up and configure your account and automations
Process payments and manage billing
Send transactional communications such as confirmations and invoices
Deliver customer support and onboarding assistance
Send marketing communications (with your consent where required)
Monitor and analyze usage to improve our services
Detect, prevent, and address fraud or security issues
Comply with legal obligations

4. SMS and Email Communications

By providing your phone number or email address, you consent to receive communications from MBC PRO, including service updates, account notifications, and promotional messages. You may opt out of marketing communications at any time by clicking "Unsubscribe" in any email or replying STOP to any SMS message.

Standard message and data rates may apply to SMS communications.

5. How We Share Your Information

We do not sell your personal information. We may share your data only in the following circumstances:

Service Providers. We work with trusted third-party vendors who help us operate our platform, process payments, send communications, and provide support. These parties are contractually obligated to protect your data.

Integrated Tools. When you connect third-party platforms (such as a CRM, calendar, or Zapier), information may be shared with those services according to their own privacy policies.

Legal Requirements. We may disclose your information if required to do so by law or in response to valid legal process, such as a subpoena or court order.

Business Transfers. If MBC PRO is acquired, merged, or sold, your information may be transferred as part of that transaction. We will notify you before your data is subject to a different privacy policy.

With Your Consent. We may share your data for other purposes with your explicit consent.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. When you close your account, we will delete or anonymize your data within 90 days, unless we are required to retain it longer for legal or regulatory purposes.

7. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

If you believe your account has been compromised, please contact us immediately at the details provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver relevant content. You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our platform.

We may also use third-party analytics tools such as Google Analytics to understand how users interact with our services.

9. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

Access — request a copy of the personal data we hold about you
Correction — request that we correct inaccurate or incomplete information
Deletion — request that we delete your personal data, subject to legal obligations
Portability — request that we provide your data in a portable format
Opt-Out — opt out of marketing communications at any time
Restriction — request that we restrict how we process your data

To exercise any of these rights, please contact us using the information in Section 12 below. We will respond to all requests within 30 days.

10. Children's Privacy

MBC PRO is intended for use by businesses and adults. Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes, we will notify you by email or through a prominent notice on our platform prior to the change taking effect. Your continued use of our services after any update constitutes acceptance of the revised policy.